With this service, you can redirect your shipment to new domestic address or Hold that for pickup (for details, read the next point). Will a claim even do anything for be b/c it says delivered!? When I called the sender to check on the status of the package, they said they hadn't even shipped it out yet even though FedEx showed it was "delivered.". if a package says out for delivery,arriving today by 9pm,does that mean its for sure coming? Verify the shipping address; Look for a notice of attempted delivery ; Ask him about the whereabouts of your package, and if he has delivered it, to whom. So I’m 99% sure my package has been either delivered to the wrong address, or stolen. You are assuming the carrier is … From what I can tell, these routes, like FedEx, are subcontractors, they own the route, the truck. I recently bought a bicycle part (not expensive, worth around $10). I’m not 100% sure what she was trying to do/ her thought process, but she ended up getting in serious trouble because she was doing this to other neighbors as there were other complaints regarding missing mail. What can I do? - denied insurance claims It was supposed to be here yesterday, then it went out for delivery today, and now they say "Delivered" and I never received it. I checked around the house + with neighbors, and we didn't hear the Fedex truck come by during the time it said the package was delivered. Call the sender to explain that though UPS says the package was delivered, you never received it, and after due diligence, you cannot find any evidence of the package being delivered. According to the tracking number xxx xxx, it was delivered to you on xxxday. Every once in a while a customer tells us their tracking says delivered but they did not receive it. Have a good night. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. Glad you got yours! This just happened to me! A "delivery" scan isn't performed until the moment the parcel is dropped on the doorstep, or placed in the mailbox. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package.Shipments that don't require a signature can be left in a safe place at the driver's discretion. Support ... August 08, 2018 16:12; Updated; The US Post office has a tracking issues at times and will send delivery notices before the package has actually been delivered. And each time it says delivered into the mailbox with a key. I kept an eye on my tracking and it says the pack was delivered but upon checking the mailbox nothing was there, has anyone else had this experience and things worked out in the end? The seller has wiped his hands of the issue, since he shipped it, and the post office says they delivered it. Ontrac says delivered but no package reddit. After that it always arrived in the next day or two. Shipping: Tracking My Package Written by Ash Updated over a week ago There are a number of reasons why your package may have the status "Successfully Delivered " but you have not … I will never give Fedex my business by choice again! Why? Problem is, the packages are not at our front door, we never saw a UPS truck around that time (we were home all day), and my dog didn't go ape-shit the way it does when someone comes within 30 feet of our driveway. Also, check with everyone at your address, as another person there may have received or retrieved the item. Let me know what happens if you can give me any tips, best of luck dude! Sometimes, packages simply are not scanned to a trailer. USPS Says Millions of Gifts Won’t Be Delivered in Time for Christmas You already know whose fault this is. USPS says my order is delivered, however I haven't received it. What am i supposed to do? b/c the package says delivered I have nothing other than my word that the package is missing and … The buyer messaged me today saying it shows delivered, but he does not have the package. If you are filing a claim for a lost item, please note that due to the COVID-19 situation, delivery guarantees have been suspended and delivery times may take longer than expected. I will contact USPS first thing in the morning. Occasionally though, the tracking may show as "delivered" when you don't have your parcel. Has anyone had this happen before? All say basically not there problems cuz shows delivered. I'm almost glad, though, because until it's marked delivered you keep getting told "it'll be delivered today" no matter how many times they said that before without a delivery. Ask your neighbors if they heard the electric truck. For some bizarre reason she kept them in the truck for days updating things as if she delivered. However, I honestly did not get the package. There is a 99.9% chance you will receive the package tomorrow, not after 10pm and before midnight. By the time he returned at 7:40 that night, still no package, and no notice left on the door… but the online tracking information said USPS had attempted delivery at 6:59 p.m. It literally means that USPS has handed your package to another agent (who is not part of USPS) to perform the final delivery to your destination location. PDD and PDT vs SDD and SDT (Promised Delivery Date and Time versus Shipment Departure Date and Time). Thank you. Multiple packages that delivered later than 8 p.m. on the promised delivery day could land USPS in hot water with the e-commerce giant. I purchased an item ($215) and paid with Goods and Services. Since it's a tracked package you can get the certificate of delivery right from the tracking page, name of receiver and signature. If your USPS missing package says delivered on the tracking status, but you have not received it, you can do the following: Request for a Refund: Since you have lost your package, you can file a refund. That’s a pretty big window. It's been impossible to get a real person representative on the phone to find out what's going on because it is marked as "Delivered". I had to make multiple calls to their 1-800 number, be put on hold for hours, get lied to multiple time that they would call me back, ask to speak to multiple supervisors just for them to try to deny my lost package claim. When I had asked the sender and Fedex to look into it this past Sunday/Monday, they insisted the package was delivered. - Welcome to the Etsy … Showed delivered still nothing from usps. Also, this package still says “PRE-SHIPMENT”. Tracking info states that the item was delivered mid morning. At least now I can call and open an investigation (which is what you should do, or have the shipper do it for you). I DID receive two other items on the same day, that I bought from other ebay sellers. In track, my parcel or letter shows as delivered but I didn’t get it. However I was home at said time, and know for sure they weren't delivered to my house. Going through this currently. (If instead you did receive the package, but it was damaged, read our article How to Report Damaged or Bad Packaging to Amazon). Who is the carrier? Hope is not lost! Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. Cookies help us deliver our Services. So just tell them you want to dispute the delivery. So far I've reached out to the sender and they say they won't be able to resend or refund since it was "successfully delivered" so I've reached out to my financial service to dispute the charges and they've opened up a case to investigate. If you receive a late package from the USPS, be sure to report it, advise the former postal service workers. They also provide a few other tips for locating your package: I’m dealing with my own FedEx SmartPost hell too! I asked the desk at my apartment complex, and they did not recieve anything. What to Do If You Receive a Late Package . Shipping & Tracking Ordered a Halo strap for my Quest 2, and it says its been delivered as of yesterday, but I have not received any packages. Press question mark to learn the rest of the keyboard shortcuts. Please, any help is appreciated!!! If the driver delivered your shipment to an alternate location, you should have received a UPS InfoNotice that indicates where the shipment was left (for example, a neighbor's house or leasing office). I had this happened to my package once. I literally spent the last two weeks dealing with Fedex over the same issue. It was all small/average sized items too, nothing crazy big. I guess since it was marked as Delivered they wouldn't do anything, but at least it came. Hopefully if this happens to anyone else their packages also just arrive really late and aren't missing or stolen. Package says delivered, but there's nothing here. If you do not have the package after checking your porch and with your carrier, then I will file a report with the post office about a stolen package, and if necessary, call your PO and talk with your carrier to let them know what the package looked like. Tracking originally showed it arrived at the Ellenwood location Tuesday. Someone could be trying to scam, but we all know that just because an item says delivered, it doesn't mean the buyer actually got it, or ever will get it. The GEC dealer I ordered it from did not insure so the package only has the $50 default insurance. So, Tuesday FedEx claims my package was delivered to my door, I was home all day Tuesday and I assure you my package was not delivered.